Part Location Diagram of WP628356 Whirlpool Water Fill Cup and Bearing
See part 2 in the diagram
( Grid squares measure 1x1 inch )
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Water Fill Cup and Bearing

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$51.26
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PartSelect Number PS11743318
Manufacturer Part Number WP628356
Manufactured by Whirlpool
Product Description

Water Fill Cup and Bearing Specifications

This icemaker water inlet cup is three inches long. It is all white in color and is made of plastic.
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Troubleshooting
This part fixes the following symptoms:
Ice maker not making ice | Leaking | Ice maker dispenses too much ice | Ice maker won’t dispense ice
This part works with the following products:
Refrigerator, Ice Maker, Freezer.
This part works with the following products:
Kenmore, Whirlpool, Amana, KitchenAid.
Part# WP628356 replaces these:
AP6010142, 0056596, 0312737, 14211506, 2155035, 627791, 628356, 8170928, 95100-1, R0156227, R0156627, R0156839, Y0056596, Y0312737
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Customer Repair Stories
 Average Repair Rating: 3.8 / 5.0, 13 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
The Bearing Cup Assembly was broken and ice would jamb against it during the ice making cycle.
I removed the ice maker from the refrigerator, by removing one screw on the underside bracket and loosening the two screws at the top side, then lifting the ice maker off the loosened screws. I then unplugged the electrical harness that supplies power from the refrigerator to the ice maker. I then disassembled the ice maker by removing the front cover which is snapped in place, then removing two recessed screws at the front. I removed the broken part, I then reassembled the ice maker with the new part. I replaced the two recessed screws at the front and snapped on the cover. Then I reinstalled the ice maker in the refrigator by plugging in the harness, slipping the ice maker over the loosened screws in the refrigerator and replacing the screw that was removed from the underside bracket. Tightening all the screws completed the project.
Other Parts Used:
  • David from Chester, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
107 of 133 people found this instruction helpful.
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Icemaker arm was broken
The tiny piece of plastic that holds the wire that shuts off the icemaker, broke early on with our fridge (after just a few months.) We superglued it, but last week it bit the dust for good.

Once I got this part, I removed the freezer door and trays, and pulled the icemaker out by removing 3 flathead screws and unplugging the cables. Laying in the freezer on the floor was a bit unconfortable, but not too bad.

Then I inspected the icemaker. There was no obvious way to remove the part without disassembling the front of the unit (where the motor is) to release the spindle and free the part, so I did that - 3 or 4 nuts was all that held it together. Once that was out, I removed the spindle, swapped out the part, and put it all back together and back in the freezer. Plugged it in and waited.

It took a while to start making ice. Like 5 hours. Now it's going pretty slow (much slower than before.) Haven't had time to look into it, but my suspicion is the rubber hose that feeds water into the icemaker is blocked with ice or kinked. In any case, we have ice now (but not a lot), and the unit shuts itself off properly. However, we went from having too much ice (thing never shut off) to too little (thing makes ice too slow), so I need to shoot for somewhere in the middle ;)
Other Parts Used:
  • Jason from Austin, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
32 of 44 people found this instruction helpful.
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Broken cup water fill on ice maker
I called the local Amana repair man, wanted $150 for a new ice maker because they could not get the part I needed. Found Partsselect.com and the part cost $17 with shipping. They saved me over $100. The repair was very easy too, just removed a couple of screws.

Thanks,
Matt
Other Parts Used:
  • Matthew from Aurora, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
13 of 15 people found this instruction helpful.
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shut off arm was broke and so was bracket
i just took the prts apart and replaced with new part really easy and saved $185.00 easy as pie
Other Parts Used:
Ice Maker Shut-Off Arm
  • brandon from Cedar Rapids, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
12 of 31 people found this instruction helpful.
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Auger drive motor pulled away from enclosure and water was leaking into the ice bucket
Removed the screws holding the housing inplace pulled and threw away than went to install the new drive motor but the screws were of a different thread so reinstalled the old motor and put the housing and bucket back together. after thawing out the water fill tube put it back into the cup-water fill and put clamp back in place. system is performing like brand new.
Other Parts Used:
Ice Bucket Support Enclosure Ice Bucket Auger Drive Motor Kit
  • Charles from Helendale, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
9 of 16 people found this instruction helpful.
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Broken Piece
Had to disassemble ice maker to install part. . .
Other Parts Used:
  • anthony from georgetown, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
7 of 8 people found this instruction helpful.
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Fill cup broke.
Very easy to order from parts select. Took seconds to replace.
Other Parts Used:
  • Aliki from Miami, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
6 of 11 people found this instruction helpful.
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Water Fill Cup Broke
The Ice maker unit had to be removed and the shaft had to also be removed, which required dis-assembling the motor drive. The thickness of the shaft and the bearing fill cup prevents it from simply pushing it in place. Other than that I have Ice.
Other Parts Used:
  • Sam from Las Vegas, NV
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
5 of 7 people found this instruction helpful.
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ice maker gears stripped/ bearing & cup assy broken
The bearing & cup assembly was broken and the gears in the drive assy were stripped. Unfortunately I couldn't find anywhere to buy the gears without buying the entire motor assy with the gear box already on it. Cost was up to $85 with shipping but at least it now works fine.

To repair: a 1/4 nut driver will take off screw below ice maker and all you need to do is loosen the 2 screws above the ice maker then push it upward slightly and it will slide off the top 2 screws. Then pull the power connector off from behind the ice maker at the side of the refridge. Then pull straight out and it will slide off the water fill tube. Now with unit out of refridge I took the cover off the front of the ice maker and removed the 3 philip screws. I then pulled the motor/gear assy off from the chassis of the ice maker. I then had to remove the 2 philip screws on the chassis (under the motor/gear assy) to remove the cube maker/element from the chassis. This allowed me to remove the rotating cube spatula bar to replace the filler cup/bearing assy. Then I reinstalled the spatula bar and the 2 philip scews on the chassis to the cube maker/element assy. I then installed the new motor/gear assy to the chassis and installed the 3 remaining philip screws. Put the cover back on the ice maker and inserted assy back into the refridge by first reattaching the power connector and then sliding backward onto the water fill tube and then slipping over the top of the 2 top screws on the refridge. Then I installed the screw below the ice maker and tightened all 3. Presto - repair done in 30 minutes and perfect cubes were spitting out within the hour.
Other Parts Used:
Icemaker Control Assembly
  • Timothy from Lake Geneva, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
3 of 5 people found this instruction helpful.
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broken hinge bearing on ice maker
Disconncted power, pulled plug on disconnect, loosened 3 ice maker attach screws, removed ice maker. carefully removed old broken part, to understand reasembly. Reinstalled new water fill & bearing part.. hung icemaker and tightened attach screws. Reattached electrical plug.. turned on power, it all worked. .took about 45 min to remove, 15 min to reinstall. Right tools needed re disassembly AND ASSEMBLY
Other Parts Used:
  • ROBERT from WESTFIELD, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
3 of 7 people found this instruction helpful.
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Questions and Answers

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16 questions answered by our experts.
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Kathyl
February 11, 2018
We have replaced all the parts to our icemaker and for a month it worked perfectly. Now the water in the little tube as it comes out of the top of the freezer is freezing. For awhile we could remove the ice and it would work for a week or so - now it freezes up again almost immediately. Any idea what the cause of the freezing might be? I read one blog that suggested putting some putting around the top of it (where it meets the top of the freezer).To insulate it. Thanks for your help!! my husband is ready to put the refrigerator on the curb with a free sign :)
For model number KSRP25FNSS00
PartSelect logo
Hi Kathyl, Thank you for your question. Well, that really depends on what sort of problem your appliance is having. The first thing I would check is to make sure your water inlet valve is not leaking up to your ice maker. Sometimes if the ice maker solenoid on your water valve is not entirely closed it leaks up to the ice maker very little at a time. Then as your freezer cools it freezes the small bit of water and that just builds up over time. That is what causes a blockage that way. I would suggest testing your valve with a multi meter to check. The only other thing might be that your freezer is too cold and the water in the cup just freezes too quickly. I hope that helps. Good luck with your repair.

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Taylor
August 1, 2018
Part where light bulb is in the back leaking, hissing sound water dripping and terrible smell that is in are food thats making my family ill. I had to throw everything away. What can this be?
For model number CT15A2W
PartSelect logo
Hi Taylor, Thank you for your question. If there is water leaking from the light fixture, the water tube, part number PS11747816, in behind the panel that carries water from the water inlet valve to the ice maker maybe cracked and leaking. The issue could also be the the water inlet valve or the ice maker as well. You will need to inspect the refrigerator and see what part is causing the leak. Once you find what is causing the the leak, you will need to replace the part causing the issue and the light fixture as well. I hope this helps. Thank you and have a great day!

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LINDA
August 13, 2017
My ice maker is dripping in the back so that i have a huge clump of frozen ice in the back ice bin. Do i need a whole new ice maker or just a water cup and bearing?
For model number MMFD2561 HEW
PartSelect logo
Hello Linda, thank you for contacting us. There are a few things it could be, if it is leaking from the ice maker it could be the solenoid which controls the water flow to the ice maker, it could also be a crack in the water line or the water fill cup and bearing you mentioned. Hope this helps!

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Kurt
January 25, 2018
I have a Crosley side by side my ice maker keep getting big chunks in the bin any ideas. I am getting extra water or spay making the ice cubes stick together and will not dispense.
For model number CS22AFXKQ03
PartSelect logo
Hello Kurt, thank you for your question. It sounds like your water valve is allowing a slight bit of water to come into the unit after it is supposed to be closed (after filling the icemaker). I would check your Water Inlet Valve part number PS3497634 as well as the tubing that brings water into the water fill cup. I hope this helps!

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Larry
August 5, 2018
My water tank is cracket
For model number RS22AQXFWOO
PartSelect logo
Hello Larry, thank you for your question. The manufacturer has discontinued the water tank but offer what is called the Water Dispenser Reservoir Tubing part number PS11739924. This kit no longer includes the connectors. It is only the tubing/water reservoir. This tubing requires an adapter coupler (PS369735) to take the tubing from 1/4 inch to 5/16 inch. Please enter the part number into the site for current price and availability. Good luck with your repair!

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Ron
February 4, 2019
I dont think ice maker water valve is shutting off. When ice tray is full you can tell water has continued coming in because the ice tray becomes one large clump . W hat piece do i need to replace?
For model number GX5FHDXTB00
PartSelect logo
Hello Ron, Thank you for your question. I would suggest checking part number PS11743551 with a multimeter. If you are unfamiliar with the functions of the multimeter, we do offer assistance on our website. Good luck with your repair!

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Ron
February 4, 2019
Icemaker continuing to dispense water at a slow rate and making ice tray a solid clump.Just looked in at my icemaker and it has a ice cycle hanging from the front where the front white box cover connects with the front of the ice cube tray. could send you a picture if you had attachemnts.
For model number GX5FHDXTB00
PartSelect logo
Hello Ron, Thank you for contacting us! We suggest checking PS11743551 Water Inlet Valve - 120V 60Hz with a multimeter. If you are unfamiliar with the functions of a multimeter, we do have videos on our website to assist you! Good luck with your repair!

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William
September 7, 2017
Leaking somewhere....ice maker fill cup is filling to the top & freezing preventing water from getting to unit. I replaced tube less than 1 yr ago. Also occasionally the water dispenser(for drinking) occasionally leaks on the outside. Could the "water flow control" in the back(not sure of name...it splits water line into 2 tubes) be defective? Now ice is frozen all over freezer.I will make sure the drain trap is clear. Thank you.
For model number KSRX25FNST01
PartSelect logo
Hi William, Thank you for the question. I would recommend replacing the water inlet valve. Sounds like it is stuck open and leaking water into the dispenser and the fill cup when it isn't ready to fill and creating the freezer over and dispenser leakage. Hope this helps!

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Related Parts:
Gary
November 21, 2017
Our ice has a terrible taste. Is there a water filter available for our refrigerator or is there another part that's needs to be replace?
For model number AFF2534FEW
PartSelect logo
Hi Gary, Thank you for the question.Checking the model number provided I see this appliance does not have a filter and is made for a household that has a under the sink or in house water filtration system. You can try cleaning the ice maker and flushing the water lines.Hope this helps!

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Kevin
December 20, 2017
My ice maker is leaking at the back where it fills. The first time ice built up along the wall of the freezer and in the ice bucket. When i cleared the ice i found a gasket in the ice. It was about 2" in diameter. I have looked at exploded views of the ice maker and cannot find any such gasket. It continues to leak into the ice bucket and freezes on the back wall of the freezer. Need some advice on this one.
For model number ET22PMXAW00
PartSelect logo
Hi Kevin, Thank you for your question. I do not see that you have a gasket that wide in your water fill area, but I am unsure. You do have a fill gasket but it is only 1 inch wide. I have listed that part below for you though. I know that it does not come with the fill cup and bearing, so if you do have a gasket in that area that means that it would only come with the ice maker itself. I hope that helps. Good luck with your repair.

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Related Parts:
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Related Parts
Model Cross Reference
This part works with the following models:
PartSelect Number: PS11743318
Manufacturer Part Number: WP628356
Brand
Model Number
Description
Kenmore
1061118553
Ice Maker
Kenmore
1061118555
Ice Maker
Kenmore
1062155184
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10641522500
Refrigerator
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10641523500
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10641524500
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10641529500
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1064211173
Ice Maker
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1064317943
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10644022600
Refrigerator
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10644022601
Refrigerator
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10644022602
Refrigerator
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10644022603
Refrigerator
Kenmore
10644023600
Refrigerator
Kenmore
10644023601
Refrigerator
Kenmore
10644023602
Refrigerator
Kenmore
10644023603
Refrigerator
Kenmore
10644024600
Refrigerator
Kenmore
10644029600
Refrigerator
Kenmore
10644029601
Refrigerator
Kenmore
10644029602
Refrigerator
Kenmore
10644029603
Refrigerator
Kenmore
10644032600
Refrigerator
Kenmore
10644032601
Refrigerator
Kenmore
10644032602
Refrigerator
Kenmore
10644032603
Refrigerator
Kenmore
10644033600
Refrigerator
Kenmore
10644033601
Refrigerator
Kenmore
10644033602
Refrigerator
Kenmore
10644033603
Refrigerator
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